Frequently Asked Questions

• The paper shredder is not feeding paper.

  First, check if the shredder is powered on by pressing the switch again to see if the motor rotates. If it rotates, it may indicate a with the sensor, wh...

  2026-07-10

• The paper shredder is jammed.

  First, try pressing the feed and back paper buttons to see if it can be ejected on its own. If not, turn off the power, then turn print head upside down and...

  2026-07-10

• The paper shredder does not power on;The paper shredder is not receiving power.

  First, check if the power cord is properly plugged in or loose, then see if the shredder switch is turned on, and finally check if the waste bin properly cl...

  2026-07-10